Support Ticket System

Offer your members a professional support channel directly in Discord.


1. Setup

Create a ticket panel in the dashboard. You can freely customize the message, button text, and emojis. Click "Send" to post the panel to a channel.

2. Ticket Categories

Use different categories (e.g., Questions, Applications) to automatically assign tickets to the right team members.

3. Transcripts

Lythea creates HTML transcripts of closed tickets for your records upon request.

Note: You can define which roles have access to tickets.